After a busy day, you plop down on the couch to watch some TV only to check your Roku remote stops working. Fortunately, there aren’t an excessive number of things that can turn out badly with a Roku remote. First, we will check which Roku remote you have and then check the troubleshooting steps to get rid of the not working issue.
Which Roku Remote do you have?
The most ideal way to find which remote you have is to look into the battery compartment. On the remote, if you see the “Pairing button” then it’s an enhanced point anywhere remote. If you don’t see it then it’s a less fancy IR remote.
Now, that you know the type of Roku remote you have let’s check some fixes that will resolve the issue that causing the Roku remote not to work correctly.
The Roku remote is not working on the Roku device, need instant resolution? Call us
Fix 1: Battery reset
One of the first methods is to reset the batteries. Open up the compartment and remove the batteries from the back. Now out the battery back into the remote. Now point to the remote straightforwardly at your Roku and watch whether it currently works or not.
Fix 2: Replace the batteries
AA or AAA size batteries are required for the Roku remote. Open the compartment and replace the old batteries with the new ones. Once done with the step point the remote directly at your Roku and look for the issue being resolved.
“Point-Anywhere” Roku remote
If you have a “Point anywhere” enhance remote then restarting the Roku device and Remote in the first go is the best option to fix the issue. Follow the steps below to get the Roku remote up and working:
- Remove the batteries by opening the compartment at the back of the remote.
- From the Roku device remove the power cable for the restart process.
- Wait for a few seconds after unplugging the power cable and then plug it back in.
- Once you turn it on and Roku home screen appears on the TV. Now, it’s time to put the batteries back into the remote.
- Finally, wait for 30 seconds and now press a button on the remote to see if it’s working.
Fix 2: Repairing
Repairing the Roku remote is also an easy way to get the problem resolved that causes the remote not to work. Follow the steps below:
- Remove the batteries by opening the compartment at the back of the remote
- Now, unplug the power cable from the Roku device
- After that, wait for a few seconds and plug the power cable back in.
- Once you see the Roku home screen on the TV, put the batteries back on the remote.
- Now, in the battery compartment press and hold the pairing button for three seconds or the paring lights start to flash.
- Wait for a few seconds approx. 30 seconds for the Roku remote to establish a connection with the device, after which a dialog box stating pairing will appear on the TV screen.
With that said, even after following the said solutions, if the problem persists then it is a problem that needs expert assistance. Roku Customer support would help you to get out of the problem. Also, Buying a new remote whenever the remote stops working is not a feasible solution. In addition, Our technicians would save your money and energy. Get in touch now and contact me!