What Happens if Roku Error Code 003 during a software update?

Roku, for those who are unfamiliar, is a kind of streaming player that enables users to watch TV and access different content. It provides free content that can be viewed without paying, but in addition to traditional channels, this platform is known for providing high-quality content at a lower cost.

Roku devices are designed to run the most recent software version. Your Roku streaming player or Roku Tv will check to see if new software is available for download during initial setup and whenever the Roku device is powered on.

What Happens if there is Roku Error Code 003 during a software update?

There is no denying the fact that Roku provides impeccable service, but it is possible that you may encounter some issues with your Roku account from time to time. Error Code 003 is the most common error that you may encounter while using the Roku service. It usually appears when your device is unable to install a software update despite being connected to the internet.

A good internet connection is required for your Roku player or Roku TV to perform a software update. If this connection turns unreliable on any basis, or if an unpredicted outage appears, your Roku device would not be able to update to the latest recent software. If this occurs, an error message will appear on the screen.

Roku Error Code 003 specifies that the software update is unsuccessful. During the process of activating your Roku device, you may encounter unexpected errors. It helps to provide entertainment, but when you find errors that interfere with your happiness, it can be a little irritating.

Error code 003 prevents you from updating Roku and is mostly related to your wireless router’s internet connection. Some of the specific reasons for this error are as follows:

Network security protocols:

The network security protocols have a flaw. Ideally, this should not be the case even though security protocols are something that no device has a problem with. Unfortunately, Roku is not a fan of the AES protocol.

  • Poor network connection

The main cause that does not enable the device to upgrade can lead to Roku error code 003. The causes because of internet issues, can be as simple as 

  • Low internet connectivity.
  • The internet’s insecurity.
  • Physical harm.
  • The internet’s inconsistency
  • Roku is not updated

If the Roku server is down for maintenance, you may see Roku error code 003 on Roku. It’s possible that your device hasn’t been updated to the most recent version. Another possibility is that your device is out of date. Roku necessitates various updates from respectively in order to add the latest features or resolve issues.

  • Attached are cable wires:

Please ensure that the router or the device is not harmed. Check for the cable wires; they really shouldn’t be peeled up or improperly connected to a port.

Quick & Easy Pre-tips to Troubleshoot Roku Error Code 003 –

Checking Roku Server Status

Check to see if your internet connection is running appropriately. First, resolve the Internet problem.

Fill in the right wireless internet network login and password; if in doubt, confirm it first.

The name of the wireless network is ‘SSID,’ and the security key is either ‘WEP’ or ‘WPA.’ Keep the router and Roku in close proximity to one another. A proper Internet signal should be connected between both the router and the Roku device.

Use a wired connection

If the preceding steps fail to resolve the issue, try connecting the Roku device to the router via an Ethernet connection rather than a wireless connection. Every router, in general, comes with a LAN cable. Connect one end of the cable to the Roku and the other to the router. This way, you can rule out the possibility that the WiFi connection is causing the issue.

Restart Your System

  • To restart Roku TV, first, disconnect the Roku internet connection. After disconnecting from the internet, use a remote or the Roku app to turn off your TV. Please unplug the cable once the Roku screen has gone dark.
  • After that, simply leave your device for about 15 to 20 minutes, then plug in the wires and switch on the device.
  • Wait 5-6 seconds after the screen appears before connecting the Roku to a strong internet connection. Then attempt the updating process once more.

Changing Network Security Protocol

You can check and alter your network’s security settings at your own risk in many cases where Roku refused to update or connect simply because of the type of protocol used in the network.

Open the router’s settings and then its IP address. This address can be located on the back of the router or in its documentation. It’s something along the lines of ‘’.

Examine the settings, go to Wireless or Security, and make sure the security model is not set to AES in any way. It could be WPAK2-PSK (TKIP).

Examine the new settings, and then link your Roku to the network to see if the problem has been resolved.

Update Roku manually

Roku Error Code 003 can also occur if you are unable to connect to multiple channels through an internet connection. If this is the case, manually update your Roku software and see if the problem continues. To complete this task, follow the steps outlined below.

Press the Roku remote control’s Home button until the Roku menu appears on the screen.

Go to Settings and then press the Right-arrow button on the remote control.

Now go to System and choose System update. By selecting Check now, you can now manually check for and install updates.

Roku also will scan for and install new system updates if they are available.

Update Roku via USB

If you encounter Error Code 003 while attempting to manually update your Roku from the Settings, the most reliable way to resolve this issue is to update the device via USB. To upgrade your Roku, follow the guidelines underneath:

  • To check your Roku’s model number, press the home button on your Roku remote control and navigate to the following location.
  • Now, launch your preferred web browser and navigate to the Roku USB Updater website.
  • Select your Roku TV’s TV brand from the drop-down menu.
  • Now, in the input box, enter the Roku Model Number and click Next.
  • To download each load update, click the Download Software button. You can watch Roku on your computer.
  • Copy Roku to a USB drive and insert it into your computer. Roku into your computer’s USB drive.
  • Connect your USB drive to your Roku TV and then press the home button. Follow the instructions below.
  • It will take some time for your Roku TV to read as well as validate the document from the USB. After the file has been validated, either a 12-digit code or a text stating “Contents of the update file are invalid” will be displayed on the screen. (Note: The contents of the update file are invalid messages, indicating that your Roku is already on the most recent version.)
  • Take note of the 12-digit code and register it into your computer’s text field. When you press the enter key, a 6-digit code will appear on the screen.
  • Enter this code into your Roku TV’s remote control to start the software update right away.
  • Once your Roku has been updated, reboot it to see if the error has been resolved.

Reset your Roku TV

Many people have reported that the simplest way to resolve Error Code 003 on Roku is to certainly reset it to factory settings. All of your Roku TV’s settings will be reset to their defaults if you perform a factory reset. Follow the measures below to notice if the issue has been solved.

  • Navigate to the following path by pressing the Home button on your remote.
  • Following the completion of the reset, follow the on-screen instructions to configure the language, date, and network settings, among other things. 
  • When connecting your TV to the local internet connection, make sure you manually enter the Network name and password.

Technical Team

If you are still seeing the error code 003 on your TCL Roku TV, we recommend contacting Roku TV’s technical support. Is because of the error code incurred by a Roku TV software failure.


Hopefully, you will be able to resolve the Roku error code 003. Are you one of them?

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