For many people, Roku is the go-to device for streaming their favorite content. Roku is a smart device that allows you to stream videos from YouTube as well as channels from the internet. If your internet connection is insufficient, or if Roku is experiencing another internet issue, it will display Roku error code 016 not connected to the internet. Because we know that error code 016 represents a bad connection or other connectivity issues, we can fix it by following the steps below.
When you try to launch or stream any of the Roku channels and your connection is interrupted, the streaming stops. It could also be due to a poor connection or the distance between your Roku and the Router.
What are the Causes of the Roku Error Code 016?
Channel Support: Channel Support: If this error occurs while attempting to broadcast a channel that doesn’t even require internet access, it may be related to another problem. Roku’s programming language was updated a while ago, and the channels were asked to do the same. Certain channels, however, did not update this and were no longer included in Roku’s supported channels menu. These channels will be completely decommissioned in the near future, so there will be no support for them and this error will be seen frequently.
DNS Cache: In some cases, the DNS Cache that has been built up in the router may be the cause of this error. The DNS Cache stores critical information about router configurations, and it can occasionally become corrupt, resulting in this error. It is critical to clear this cache so that the router can regenerate a new one.
The Solutions to Fix Roku error code 016
Switch off your Roku TV or streaming video player. After that, unplug your WiFi router. Probably wait yet another minute before reconnecting the devices. Turn on your Roku TV or streamer after connecting to the Internet to see if the error persists.
PERFORM A SPEED TEST OF YOUR INTERNET CONNECTION
In order to stream content, Roku requires a stable internet connection to its servers.
Examine the quality of your Internet connection. It could be a problem with your residential network’s connectivity. You may need to strengthen your network by elevating your router or connecting your Roku TV effectively to your modem. It is also critical that the internet connection has enough bandwidth to stream the content at the desired quality; otherwise, slow buffering issues may occur. If none of these solutions work, you should contact your Network Provider and inquire about your slow network connection.
CLEAR THE CACHE ON YOUR ROKU DEVICE
Press the Home button on your Roku remote. To proceed, you must first return to the Home screen. Click the Button five times more, then the Up button once more. Just press the Rewind button twice and the Fast Forward button twice.
This procedure will clear your Roku device’s cache and data. Now, in 30 seconds, restart your TV or streamer.
To complete this step, return to the Home screen of your Roku TV or Roku streaming device. Using your Roku remote, follow the steps below.
- Five times press the Home button.
- Once, press the Up button.
- Two times press the rewind button.
- Press the Fast Forward button twice.
- Wait for the cache-clearing process to complete. It will restart your Roku TV after 30 seconds.
RESET YOUR NETWORK SETTINGS ON ROKU
- The network settings on your Roku TV or video content player can be quickly adjusted. The steps are as follows:
- Move to the Settings menu and choose System. Select System Restart, followed by Network Connection Reset. To re-establish the connection, use your remote to press the Select button. Your Roku TV will be rebooted.
- Return to settings and select Network Option after rebooting. Select WiFi Option and enter your WiFi password. Make it the Home Network Option. Then, under Automatic Options, enter your WiFi password.
Turn off your router and Roku
On Roku, error 016 can occur due to a corrupt DNS cache. This will prevent you from connecting to Roku via Wi-Fi. To resolve the DNS issue, follow the steps below.
- Turn off the Roku TV and unplug the TV and Wi-Fi router from the power supply.
- To discharge the power and capacitors, press and hold the power button for about 30 seconds.
- Reconnect all devices and turn them back on.
- Connect the TV to Wi-Fi and see if the Roku 016 error code appears again.
Check your internet speed
If your internet connection is slow, this could be the source of Roku error 016. To watch movies and TV shows on Roku, you must have a fast internet connection. Firstly, you need to check your broadband connectivity speed. To test your Internet speed, perform the following steps.
- Go to settings, and onto the network, and finally to network connection.
- You can check the signal quality and network speed of your home network here.
Turn on network pings
If your WiFi isn’t connecting to your Roku device, you’ll need to adjust the settings with your Roku remote.
- Navigate to the Home menu by pressing the Home button 5 times.
- Now, press forward, reverse, play, and forward again.
- A new program will now be shown on television.
- Scroll to the top of the page to access the system operation menu.
- Scroll up to find the Enable Network Ping option. When you select this option, the network ping function is enabled.
- Make sure to try this method after you’ve restarted your Roku TV.
- Check to see if error code 016 is still visible on the Roku TV screen.